Privacy Policy
Last Updated: November 15, 2023
This Privacy Policy (“Policy”) explains how StudyQuark Global education Network (“StudyQuark”, “we”, “our”, “us”) collects, uses, stores, protects, and shares information when you visit or use our website www.studyquark.com, mobile applications, online courses, and related educational services.
1. About StudyQuark
StudyQuark is an online education and skill-development platform focused on students, children, parents, and educators, offering learning programs in academics, communication, personality development, and future skills. We are committed to protecting user privacy, safeguarding children’s data, maintaining transparency, and complying with Indian and global data protection laws.
2. Information We Collect
We collect information only when necessary to provide safe, effective, and personalized learning experiences.
A. Personal Information
- Parent/Guardian name & Student name
- Age or grade/class
- Email address & Mobile number
- Country, state, city
- Course preferences and learning interests
B. Automatically Collected Information
- IP address & Device type
- Browser details & Pages visited
- Referring URLs & Time spent
- Cookies & usage data
C. Payment Information
Payments are processed through secure third-party payment gateways. StudyQuark does not store credit/debit card or banking details.
3. Children’s Privacy & Parental Consent
StudyQuark is designed for children under parental supervision. We collect children’s data only with verifiable parental consent.
- Children are not allowed to publicly share personal information.
- No open chats, public profiles, or unsafe forums.
- Parents can review, update, or request deletion of their child’s data at any time.
- We strictly comply with Indian IT Rules, GDPR, and COPPA principles (where applicable).
4. How We Use Your Information
- Provide and manage courses & classes
- Schedule sessions and demos
- Communicate important updates
- Improve learning experience
- Offer personalized educational content
- Ensure platform security
We never sell or rent personal data.
5. Legal Basis for Processing (GDPR)
We process personal data based on user/parent consent, contractual necessity, legal obligations, and legitimate educational interests.
6. Cookies & Tracking Technologies
StudyQuark uses cookies to improve site performance, remember preferences, and analyze traffic.
- Essential cookies: Required for the site to function.
- Functional cookies: Remember your settings.
- Analytics cookies: Help us understand how you use the site.
You can disable cookies via browser settings, but some features may not work properly.
7. Google Analytics & Third-Party Tools
We use trusted tools like Google Analytics to understand usage trends. Data is anonymized, and no personally identifiable data is shared. Google’s privacy policy applies to their services.
8. Data Sharing & Disclosure
We may share information only:
- With trusted service providers (under strict confidentiality).
- To comply with legal obligations.
- To protect rights, safety, or prevent fraud.
9. Data Security
We use SSL encryption, secure servers, access controls, and regular audits to protect your data.
However, no online system is 100% secure. We continuously improve our safeguards.
10. Data Retention & Deletion
- Data is retained only as long as necessary.
- Inactive or unused data is periodically deleted.
- Parents and users may request deletion anytime.
11. Your Rights
You have the right to access your data, correct inaccurate data, request deletion, withdraw consent, and object to marketing communication.
12. External Links
StudyQuark may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
13. Communication Preferences
- Educational & service emails are essential.
- Marketing communication is optional (unsubscribe anytime).
- Mobile numbers are never shared for promotional use.
14. Account Access & Updates
Users/parents may update profile details or request corrections. Significant changes (email/mobile) may require verification.
15. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use means acceptance.
16. Contact Us
If you have any questions regarding this policy, please contact us:
Email: support@studyquark.com
🌐 Website: https://www.studyquark.com
17. Grievance Officer (India IT Rules)
Name: Grievance Officer - StudyQuark
Email: grievance@studyquark.com
Response Time: Within 15 working days
18. Consent
By using StudyQuark, you confirm you have read this Privacy Policy, provide informed consent, and agree to data processing as described.